Why is Chipper Cash rejecting my BVN? 2024

I understand you’re facing a rejected BVN verification on Chipper Cash. Rest assured, I can help you navigate through this!

While I can’t directly access your specific account details, I can provide you with the information and steps outlined by Chipper Cash themselves to resolve this issue:

Important:

• Do not resubmit your BVN before reading and following these steps: Chipper Cash recommends checking the linked article on successful ID verification before resubmitting.
• Possible causes for rejection: The rejection could be due to a system error, incorrect BVN entry, or issues during sign-up.

What Chipper Cash needs from you:

• Short video: Record a video saying the last 4 digits of your BVN/ID for the account you’re trying to verify.
• Account details: Provide your Chipper Tag, phone number, or email address associated with the new account.

How to submit the information:

• Chat or email: Share the video and account details with Chipper Cash support via their chat option within the app or by emailing them at [email protected].

Additional tips:

• Double-check your BVN: Ensure you entered all 11 digits correctly, including any hyphens.
• Review your sign-up details: Verify that you provided accurate information during account creation.
• Contact Chipper Cash directly: If you have any further questions or concerns, reach out to Chipper Cash support through the channels mentioned above.

By following these steps and providing the requested information, you can increase your chances of successfully resolving the BVN verification issue on Chipper Cash.

FROM CHIPPER CASH:

Rejected BVN verification

Before resubmitting your BVN, please read this article: Are you having any difficulty verifying your ID document? Learn how to successfully verify your identity(ID) on Chipper Cash

If you are receiving a rejection message, it may be due to a system error or because you initially signed up for an account incorrectly. Please provide us with the following information:

• A short video of you saying the last 4 digits of the BVN/ID you are trying to verify for the new account.
• The Chipper Tag or phone number/email address associated with the account you just signed up for.

You can share all the information above with us via chat or email at [email protected].

How long does it take Chipper Cash to verify BVN?

The verification time for your BVN on Chipper Cash typically falls within a range of 24 to 48 business hours. However, there can be instances where it might take longer. Here’s a breakdown of the expected timeframe:

• Standard Verification: In most cases, Chipper Cash should be able to verify your BVN within 1-2 business days.
• Possible Delays: In some situations, verification might take up to 72 business hours (3 days) due to various factors, such as:
  • High volume of verification requests.
  • Inconsistencies in the information you provided compared to your BVN records.
  • Technical issues on Chipper Cash’s end.

Here’s what you can do:

• Wait for standard timeframe: If it’s been less than 2 business days since you submitted your BVN, it’s recommended to wait a bit as verification usually occurs within that timeframe.
• Check your Chipper Cash App: The app might display the status of your BVN verification. Look for notifications or messages within the app.
• Contact Chipper Cash Support (if needed): If it’s been more than 3 business days and you haven’t received any updates or your verification status remains unclear, you can contact Chipper Cash support for assistance.

Is it safe to put your BVN on Chipper Cash?

Chipper Cash claims to take security seriously, but whether it’s completely safe to provide your BVN depends on your risk tolerance and how much you trust the platform. Here’s a breakdown of the factors to consider:

Security Measures by Chipper Cash:

• Regulations: Chipper Cash operates in Nigeria and likely adheres to relevant data security regulations set by the Central Bank of Nigeria (CBN).
• Encryption: Chipper Cash claims to use encryption to protect user data, including BVN information.

Potential Risks:

• Data Breaches: No platform is entirely immune to data breaches. If a breach occurs, your BVN information could be compromised.
• Third-Party Access: It’s important to understand how Chipper Cash might share your BVN information with third parties. Carefully review their privacy policy to understand their data sharing practices.

Here are some additional points to consider:

• BVN Importance: Your BVN is a vital identifier linked to your Nigerian bank accounts. If compromised, it could be misused for fraudulent activities.
• Alternatives: Depending on how you plan to use Chipper Cash, there might be alternative ways to verify your identity that don’t involve your BVN. Explore Chipper Cash’s verification options if available.

Ultimately, the decision of whether to put your BVN on Chipper Cash is yours. Here are some recommendations:

• Only provide your BVN if necessary: If there are other verification methods available on Chipper Cash, consider using those first.
• Do your research: Read Chipper Cash’s privacy policy to understand how they handle your data.
• Maintain strong passwords: Use strong and unique passwords for your Chipper Cash account to add an extra layer of security.
• Monitor your bank accounts: Regularly monitor your bank accounts for any suspicious activity.

Can I open Chipper Cash without BVN?

No, currently you cannot open a Chipper Cash account in Nigeria without providing your BVN (Bank Verification Number). Here’s why:

• Regulation: Financial regulations set by the Central Bank of Nigeria (CBN) require all financial institutions to verify the identities of their customers. This is a Know Your Customer (KYC) compliance measure.
• BVN as verification tool: Your BVN acts as a unique identifier linked to your Nigerian bank accounts. Chipper Cash uses it to verify your identity and comply with these KYC regulations.
• Account limitations: Without BVN verification, your Chipper Cash account might have limitations. You might not be able to access all features, such as sending/receiving payments or using some functionalities.

Here’s a quick breakdown:

• BVN required: Yes, for Nigerian accounts.
• Reason: KYC compliance and identity verification.
• Limited functionality without BVN: Potentially limited access to features.

While BVN verification is mandatory, Chipper Cash might offer different account tiers with varying functionalities depending on the verification method used (e.g., BVN vs. phone number). It’s always best to check their website or app for the latest information on verification requirements and account limitations.