HOW TO FILE KRA RETURNS ONLINE 2024

HOW TO FILE KRA RETURNS ONLINE

Here’s a step-by-step guide on how to file your KRA returns online in Kenya:

Before you begin:

  • Ensure you have:
    • Your KRA PIN number.
    • Your iTax login credentials (username and password). If you haven’t already, register for an iTax account at https://itax.kra.go.ke/.
    • All necessary supporting documents for your return, scanned and saved in a digital format (e.g., certificates, receipts).

Steps to file your KRA returns online:

  1. Visit the KRA iTax portal: https://itax.kra.go.ke/.
  2. Log in using your iTax username and password.
  3. Click on the “e-Returns” tab or select “Returns” from the navigation menu.
  4. Click on “File Returns”.
  5. Select the type of return: Choose the appropriate return type based on your tax obligation (e.g., Individual Income Tax, VAT).
  6. Enter your taxpayer’s PIN and confirm.
  7. Select the tax obligation applicable to you.
  8. Click “Next”. This will open the relevant tax form.
  9. Fill out the tax form accurately and completely.
  10. Attach any supporting documents by clicking “Attach document” and following the instructions.
  11. Review your return carefully before submitting.
  12. Once you’re satisfied, click “Submit”.
  13. You will receive a payment reference number and an acknowledgement receipt.
  14. Pay your taxes within the stipulated timeframe using the provided reference number. You can pay online through iTax or at any authorized bank or payment channel.

Additional Tips:

  • For detailed instructions and specific requirements for different types of returns, refer to the KRA website: https://itax.kra.go.ke/.
  • Utilize the “Help” section within the iTax platform for further assistance.
  • Remember to keep a copy of your submitted return and payment confirmation for your records.

Important Dates:

  • Be aware of the filing deadlines for your specific tax obligation. Missing deadlines can result in penalties.
  • You can find the current filing deadlines on the KRA website: https://itax.kra.go.ke/.

I hope this helps!

Can I file KRA returns using my phone?

Absolutely! You can definitely file your KRA returns using your phone through two methods:

1. iTax App:

  • Download the iTax app from the Google Play Store or Apple App Store.
  • Log in with your KRA PIN and password.
  • Navigate to the “File Returns” section.
  • Choose the appropriate return type (e.g., Income Tax Return, Employment and Rental Income Return).
  • Fill out the required information on your phone.
  • Submit your return electronically.

2. iTax Website:

  • Visit the iTax website (https://itax.kra.go.ke/) on your phone’s web browser.
  • Follow the same steps as above for accessing the “File Returns” section and completing the process.

Important Notes:

  • While you can file most return types on your phone, complexer returns might be easier to complete on a computer.
  • You need a stable internet connection to file returns successfully.
  • Ensure you have all the necessary documents and information readily available before starting the process.
  • Keep a record of your submission for future reference.

Here are some additional resources that you might find helpful:

I hope this information helps! Feel free to ask if you have any further questions about filing your KRA returns.

How to fill KRA returns online using P9 form?

Filing KRA Returns Online using P9 Form:

Here’s how to file your KRA returns online using your P9 form:

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1. Log in to iTax:

2. Navigate to File Returns:

  • Click on the “Returns” tab.
  • Select “File Return.”
  • Choose “Income Tax – Resident Individual” as the tax obligation.
  • Click “Next.”

3. Download the Income Tax Resident Individual Form:

  • You’ll be prompted to download the Excel/ODS template. Click “Download” and unzip the file.

4. Fill out the Excel Sheet:

  • Open the downloaded Excel sheet.
  • Ensure you’re familiar with the different sections:
    • Basic Information: Fill in your personal details, occupation, etc.
    • Employment Income: Enter the data from your P9 form, including gross income, PAYE deducted, reliefs claimed by your employer, etc.
    • Details of PAYE Deducted: This section is already pre-populated with information from your P9. Verify its accuracy.
    • Tax Computation (Personal Relief): Calculate and enter your taxable income and personal relief.

5. Validate and Upload:

  • Once you’ve filled out the entire form, click “Validate” to check for any errors.
  • If everything is correct, save the Excel file.
  • Go back to the iTax portal and click “Browse” to upload the saved file.

6. Submit your Return:

  • Review the details and confirm that they are accurate.
  • Click “Submit” to file your return.

7. Keep a Record:

  • You’ll receive an e-Return Acknowledgment Receipt upon successful submission. Save it for your records.

Additional Notes:

I hope this helps! Feel free to ask if you have any further questions.

What is the USSD code for KRA?

There are actually two USSD codes for KRA depending on what service you need:

1. 572#: This is the main menu for accessing various KRA services through your phone. Here’s what you can do:

  • Verify PIN details: Check your personal identification number (PIN) for individual and companies.
  • Confirm status of your Customs declaration: Track the status of your import or export declarations.
  • Calculate your taxes: Estimate your tax liability on various income sources.
  • File Return: Submit your Income Tax Return for individuals and companies (though simpler returns are recommended).
  • Payments: Make tax payments for various categories using a pre-obtained reference number (E-Slip number).
  • Tax Compliance Certificate (TCC) Application: Apply for a TCC online without visiting a KRA office.
  • Inquiries: Access various informational queries related to your tax matters.

2. 647#: This code is specifically for paying parking fees in Nairobi City County. You can use it to make payments for both standard parking slots and authorized VIP parking.

Remember, using USSD services often incurs data charges from your mobile network operator. Choose the appropriate code based on your specific needs.

Which app can I use to file KRA returns?

You can actually file your KRA returns through two main methods:

1. iTax App:

ITAX APP ICON

The iTax app is the official app developed by the Kenya Revenue Authority (KRA) for accessing various tax services, including filing returns. It’s available for free download on both the Google Play Store and Apple App Store.

2. iTax Website:

If you prefer not to download an app, you can also file your KRA returns directly through the iTax website on your phone’s web browser.

Key Points:

  • Both the iTax app and website offer the same functionality for filing returns.
  • While you can file most return types on your phone, more complex returns might be easier to complete on a computer.
  • Ensure you have a stable internet connection and all necessary documents before starting the process.
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Additional Resources:

I hope this helps!

What is the penalty for not filing KRA tax returns?

The penalty for not filing your KRA tax returns on time depends on the specific tax type and the amount of tax involved. However, here’s a general overview:

Penalty for Late Filing:

  • Individuals: Whichever is higher between 5% of the tax due or Kshs. 2,000.
  • Non-Individuals: An additional tax equal to 5% of the normal tax.

Penalty for Late Payment:

  • 5% of the tax due plus a late payment interest of 1% per month on the unpaid tax until the tax is paid in full.

Additional Penalties:

  • KRA PIN-related offences: Kshs. 2,000 per offence.
  • Failure to deduct or remit Withholding Tax: 10% of the amount of the tax involved, up to a maximum of Kshs. 1 million.
  • Failure to remit Excise Duty or VAT: Whichever is greater of, 5% of the amount of the tax due or Kshs. 10,000.

Important things to note:

  • These are just the default penalties and there might be additional penalties for specific offenses or deliberate non-compliance.
  • The KRA has the authority to waive or reduce penalties in certain cases, such as if you have a reasonable excuse for not filing on time or paying late.
  • It’s always best to file your returns on time and pay any taxes due to avoid unnecessary penalties and interest charges.

Sources for further information:

I hope this information helps!

How can I get my KRA PIN by SMS?

Unfortunately, you cannot retrieve your KRA PIN via SMS. The Kenya Revenue Authority (KRA) does not offer this service due to security concerns and the potential for misuse. Sharing your PIN through SMS puts it at risk of unauthorized access, which could lead to fraudulent activities on your tax account.

Here are the secure and official ways to retrieve your KRA PIN:

1. iTax Website:

  • Visit the iTax portal: https://itax.kra.go.ke/ and click “Forgot Password/Unlock Account.”
  • Enter your ID number and registered email address.
  • You will receive instructions on how to reset your password and access your KRA PIN.

2. KRA Contact Center:

  • Call the KRA Contact Center at 0711 099 999 or 020 499 9999 from Monday to Friday, 7 am to 9 pm.
  • An agent will guide you through the process of verifying your identity and retrieving your PIN.

3. Visit a KRA Service Desk:

  • Visit any KRA Service Desk location with your valid identification document.
  • A customer service representative will assist you in retrieving your PIN.

Important Reminder:

  • Keep your KRA PIN confidential and do not share it with anyone except authorized KRA personnel.
  • Be cautious of any third-party services claiming to offer SMS retrieval of your KRA PIN, as these are likely scams.

I hope this clarifies the process for retrieving your KRA PIN safely and securely.

How do I check my KRA status?

Unfortunately, there isn’t a single “KRA status” that encompasses everything. To understand your standing with the Kenya Revenue Authority (KRA), you need to clarify what aspect of your status you’re interested in. Here are some possibilities:

1. Your KRA PIN:

2. Tax Return Filing:

  • Check outstanding returns: Log in to iTax and go to “Returns” > “Manage Returns” to see any unfiled returns.
  • Status of submitted returns: Go to “Returns” > “Return Inquiry” to see the status of returns you’ve already submitted.
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3. Tax Compliance Certificate (TCC):

  • Validity: Use the TCC Checker on the iTax portal ([invalid URL removed]) to check if your TCC is valid.

4. Payment Status:

  • Unpaid taxes: View outstanding tax assessments in “Returns” > “Manage Returns” on iTax.
  • Payment history: Check your payment history in “Payments” > “Transaction Inquiry” on iTax.

5. Tax Clearance Certificate (TCC):

  • Available or not: You can obtain a TCC upon request if you have no outstanding tax liabilities. Check the KRA website for application details.

6. General Inquiries:

  • Call the KRA Contact Center: 0711 099 999 or 020 499 9999
  • Visit a KRA Service Desk: Locate one near you on the KRA website.

Remember, it’s always best to keep your tax matters up-to-date to avoid any penalties or inconveniences.

How do I activate my KRA PIN?

Unfortunately, a KRA PIN does not need activation. Once you receive your KRA PIN through any of the official methods (registration application, employment, academic institutions, etc.), it automatically becomes active and you can use it for various tax purposes.

However, there are situations where your PIN might appear “inactive” or “suspended”:

1. PIN Suspension:

  • If you haven’t filed your tax returns for several years or have outstanding tax liabilities, the KRA might suspend your PIN.
  • To activate your PIN again:
    • Clear all outstanding tax dues and penalties.
    • File any overdue tax returns.
    • Visit a KRA Service Desk or contact the Contact Center to request PIN reactivation once you’ve met these requirements.

2. PIN Checker Misinformation:

  • In rare cases, the PIN Checker on the iTax website might show your PIN as inactive due to technical glitches.
  • To verify:
    • Try accessing other features on iTax like “Manage Returns” or “Payments.” If you can access them, your PIN is likely active despite the checker’s message.
    • If you still face issues, contact the KRA Contact Center for assistance.

Remember:

  • Never share your KRA PIN with anyone except authorized KRA personnel.
  • Keep your tax matters up-to-date to avoid potential PIN suspension and penalties.
  • If you’re unsure about your PIN status, contact the KRA for clarification.

I hope this explanation clarifies the concept of KRA PIN activation and helps you understand how to manage your tax obligations effectively.

What is the difference between KYC and KRA?

While both KYC and KRA relate to financial processes, they serve different purposes:

Know Your Customer (KYC):

  • Purpose: KYC is a global regulatory requirement for financial institutions to verify the identity and source of funds of their customers. This helps prevent money laundering, terrorist financing, and other financial crimes.
  • Focus: KYC gathers information about the customer, such as name, address, date of birth, occupation, and source of income. It may also involve verifying identification documents and proof of address.
  • Application: KYC applies to a wide range of financial institutions, including banks, investment firms, insurance companies, and money transfer services.

KYC Registration Agency (KRA):

  • Purpose: KRA is a specific entity in Kenya that acts as a centralized repository for KYC information collected by SEBI-registered intermediaries in the securities market.
  • Focus: KRA stores and manages KYC information for investors, including details like aadhaar and PAN numbers, addresses, and mobile numbers. This eliminates the need for investors to provide KYC documents repeatedly while dealing with different intermediaries.
  • Application: KRA is only relevant to investors in the Kenyan securities market.

Key Differences:

  • Scope: KYC is a global requirement, while KRA is specific to Kenya’s securities market.
  • Information: KYC gathers broader information about a customer, while KRA focuses on investor details relevant to the securities market.
  • Function: KYC is a compliance process, while KRA is a centralized information management system.

In summary:

  • KYC verifies your identity and finances for various financial services.
  • KRA helps manage KYC information for investors in the Kenyan securities market.

I hope this clarifies the distinction between KYC and KRA!

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