How to collect R350 Grant at an ATM 2024

Unfortunately, you cannot directly collect your R350 grant at an ATM with your SASSA card unless you have a SASSA card. The SASSA card allows you to withdraw your grant directly from any ATM within South Africa. However, if you don’t have a SASSA card, there are two alternative methods to receive your grant through ATMs:

1. SASSA Cash Send with ABSA ATM:

  • This option requires your phone number to be registered with your SASSA application.
  • Locate an ABSA ATM with the Cash Send logo.
  • Select “Cash Send” on the ATM screen.
  • Enter your phone number associated with your SASSA grant application.
  • You’ll receive a one-time pin (OTP) via SMS.
  • Enter the OTP at the ATM screen.
  • Collect your R350 grant in cash.

2. Cashback at participating retailers:

  • This option utilizes the Cash Send service available at designated retailers like Shoprite, PEP, or Pick n Pay.
  • Visit a participating retailer offering Cash Send services.
  • Inform the cashier you want to collect your R350 grant through Cash Send.
  • Provide your phone number associated with your SASSA application.
  • You’ll receive an SMS with a confirmation message and code.
  • Show the confirmation message and code to the cashier.
  • Verify your identity with additional information if needed.
  • Collect your R350 grant in cash along with your purchase (if any).

Important Notes:

  • Make sure your SRD grant application is approved and you received the relevant SMS notification.
  • Have your phone number readily available, as it’s essential for verification.
  • Be aware of operating hours for ATMs and participating retailers.
  • Double-check your phone number: Ensure it’s registered with your SASSA application and can receive SMS messages.
  • Keep your information secure: Never share your OTP or personal details with anyone unauthorized.
  • Consider opening a bank account: While convenient, relying on Cash Send might have limitations. Opening a bank account allows for secure, long-term financial management.
  • Stay informed: Visit the SASSA website or contact their call center for updates and information regarding the SRD grant and payment methods: https://www.sassa.gov.za/
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How do I know that my R350 is ready for collection?

You won’t be able to confirm if your R350 grant is specifically ready for ATM collection, but you can definitely check your Sassa application status to see if the grant has been approved and paid out. Here are a few ways to do that:

  • Moya App: Download and register on the Moya App ([Moya App download]), then navigate to the Social Relief of Distress Grant section to check the status.
  • SMS or WhatsApp: Send an SMS with your ID number to 083 390 1620 or send a WhatsApp message with “SASSA Status” to 060 704 9041.
  • SASSA website: Visit https://srd.sassa.gov.za/sc19/status and follow the prompts to check your status using your ID number and application reference number (if you have it).
  • SASSA toll-free number: Call 0800 601 011. Be prepared to provide your ID number and phone number when speaking to a representative.

Remember: You’ll only need to visit an ATM to collect your grant if you have a Sassa card. Otherwise, depending on your bank, you might receive a notification with a voucher and pin to withdraw the grant cardlessly.

Are SASSA cards still working in 2024?

Yes, SASSA cards are still working in 2024. There was some confusion in late 2023 about expiry dates, but here’s the good news:

  • No expiry: The South African Social Security Agency (SASSA) and Postbank have confirmed that SASSA cards, even if they have an expiry date of December 2023, will continue to work in 2024.
  • No need to change banks: You don’t need to switch to a different bank or card. SASSA grant payments will continue to be received through your existing SASSA card.
  • Renewal reminder: While the cards themselves aren’t expiring in 2024, there might be a card renewal process at some point. Keep an eye on SASSA’s official channels for updates on card renewals.

Here are some reliable sources for this information:

  • South African Government website

How do I change my SASSA card to my bank card?

There actually isn’t a direct way to switch your SASSA card to your own bank card. SASSA uses a separate system for grant payments. However, you can change your method of receiving the grant from the SASSA card to a direct deposit into your bank account. Here are the two main ways to do this:

  1. Through SASSA offices:
    • Visit your nearest SASSA branch.
    • Request the “Payment method switched to bank” form (Sassa Annexure C).
    • Take the form to your preferred bank and have them complete and stamp it.
    • Return the completed form along with proof of your bank account (like a bank statement) back to the SASSA office.
  2. Through your Bank (if offered):
    • Contact your bank directly and inquire if they offer the option to receive SASSA grant payments directly into your account.
    • Important: Not all banks might offer this service.
    • If your bank does offer it, they will likely provide you with a letter confirming your bank details.
    • Take this letter to your nearest SASSA office to initiate the switch.
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Here are some additional points to remember:

  • Whichever method you choose, ensure you have a valid and active bank account in your name.
  • There might be a waiting period after submitting the change request before your grant is deposited directly into your bank account.
  • Consider any fees associated with using your bank card compared to potential ATM withdrawal fees with the SASSA card.

For the latest information and any updates on the process, it’s always best to refer to SASSA’s official website: https://srd.sassa.gov.za/

Can I collect my R350 without pay date?

No, you cannot collect your R350 grant without a confirmed pay date.

Here’s why:

  • SASSA distributes the R350 grant in batches based on application approvals.
  • Each approved applicant receives a specific pay date within that batch.
  • The pay date indicates when the funds are deposited into your chosen account (SASSA card or bank account).

There are ways to check your application status and find out your pay date:

  • Moya App, SMS, WhatsApp: These methods allow you to see if your application is approved and provide your pay date if it is.
  • SASSA website: You can check the application status and see the pay date if your application is approved.
  • SASSA toll-free number: A representative can give you this information if your application is approved.

Remember, having an approved application doesn’t automatically mean the funds are ready for collection. You’ll need the confirmation and the corresponding pay date before attempting to withdraw the grant.

Can someone collect my R350 on my behalf?

Yes, someone can collect your R350 grant on your behalf, but only through a specific process with SASSA. Here’s what you need to know:

  • The person you designate is called a procurator.
  • SASSA requires a formal application to appoint a procurator.
  • This process is meant for situations where you are genuinely unable to collect your grant yourself due to illness, disability, or other reasons.
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Here are the general steps to appoint a procurator:

  1. Gather documents: You’ll need your ID, proof of residence, and a completed SASSA application form for appointing a procurator (likely available at SASSA offices).
  2. Visit a SASSA office: Both you and your chosen procurator will need to be present at a SASSA branch to submit the application.
  3. SASSA verification: SASSA officials will verify all documents and the legitimacy of the procurator relationship.
  4. Approval notification: If everything is in order, SASSA will notify you of the approval.

Once approved, your procurator can collect your R350 grant on your behalf using the approved method (SASSA card or bank account).

Important considerations:

  • Choose someone you trust completely as they will have access to your grant money.
  • There might be a waiting period after applying before the procurator can collect your grant.
  • It’s always best to check with your local SASSA office for the most current information and any specific requirements in your area.

Here are some resources that you might find helpful:

How long does SASSA take to pay R350 into bank account?

The overall timeframe for receiving your R350 grant in your bank account can be broken down into two parts:

  1. Application Processing & Approval:
  • This can take anywhere from a few weeks to several months depending on SASSA’s workload and verification processes. There’s no fixed timeframe for this stage.
  1. Payment into Bank Account (after approval):
  • Once your application is approved and the grant payment is processed, it typically takes SASSA 2 to 3 working days for the funds to reflect in your bank account.

Here’s a quick summary:

  • Total Time: It can vary significantly, but expect anywhere from several weeks to 2-3 months after applying to see the funds in your account.
  • Key Factors: The main factors influencing the wait time are application processing and approval at SASSA’s end.

Here are some ways to check your application status and get a better idea of the timeline:

  • Moya App, SMS, or WhatsApp: These methods can reveal your application status and provide your pay date if it’s approved.
  • SASSA website: You can check the application status and see the pay date if your application is approved.
  • SASSA toll-free number: A representative can provide this information if your application is approved.

Remember, even with an approved application, you’ll still need to wait for the designated pay date before the funds are deposited into your bank account.

I hope this clarifies the options for collecting your R350 grant without a SASSA card!

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