Detailed Steps to Change your Bank Details with SRD 2024

I can help you with that! Here’s how you can change your bank details with the South African Social Security Agency (SASSA) for the Social Relief of Distress (SRD) grant:

Online:

1. Visit the SASSA SRD website: https://srd.sassa.gov.za/
2. Choose whether you are a South African ID Holder or an Asylum Seeker/Special Permit Holder.
3. Scroll down to the “Banking Details Update” section and click on “How do I change my banking details?”.
4. Enter your South African ID number in the provided box and click “Submit”.
5. You will receive an SMS with a One-Time-Pin (OTP) on the phone number you used during your application.
6. Enter the received 6-digit OTP number and click on the “Verify Pin” button.
7. Once verified, you will receive another SMS containing a secure link.
8. Click the secure link and carefully follow the provided instructions to update your bank details.

By Phone:

1. Call the SASSA Contact Centre: 0800 601 011
2. Select your language preference.
3. Choose option 2 for “SRD Grant Enquiries”.
4. Follow the prompts and connect with a live agent.
5. Request to update your banking details and provide your ID number and new bank information.

In Person:

1. Visit a SASSA local office.
2. Bring your ID document, proof of your new bank account, and any other required documentation.
3. Ask a staff member to assist you with updating your details.

Additional Tips:

• It’s crucial to use the official SASSA website or contact channels.
• Double-check your bank details before submitting them.
• Be aware of potential scams and never share your personal information with anyone unauthorized.
• Always update your contact information with SASSA if it changes.
• For more information, visit the SASSA website: https://srd.sassa.gov.za/

Remember, SASSA will never ask you to pay any money to update your details. Be cautious of anyone who makes such requests.

I hope this helps!