Detailed Steps to Change your Bank Details with SRD 2024
I can help you with that! Here’s how you can change your bank details with the South African Social Security Agency (SASSA) for the Social Relief of Distress (SRD) grant:
Online:
- Visit the SASSA SRD website: https://srd.sassa.gov.za/
- Choose whether you are a South African ID Holder or an Asylum Seeker/Special Permit Holder.
- Scroll down to the “Banking Details Update” section and click on “How do I change my banking details?”.
- Enter your South African ID number in the provided box and click “Submit”.
- You will receive an SMS with a One-Time-Pin (OTP) on the phone number you used during your application.
- Enter the received 6-digit OTP number and click on the “Verify Pin” button.
- Once verified, you will receive another SMS containing a secure link.
- Click the secure link and carefully follow the provided instructions to update your bank details.
By Phone:
- Call the SASSA Contact Centre: 0800 601 011
- Select your language preference.
- Choose option 2 for “SRD Grant Enquiries”.
- Follow the prompts and connect with a live agent.
- Request to update your banking details and provide your ID number and new bank information.
In Person:
- Visit a SASSA local office.
- Bring your ID document, proof of your new bank account, and any other required documentation.
- Ask a staff member to assist you with updating your details.
Additional Tips:
- It’s crucial to use the official SASSA website or contact channels.
- Double-check your bank details before submitting them.
- Be aware of potential scams and never share your personal information with anyone unauthorized.
- Always update your contact information with SASSA if it changes.
- For more information, visit the SASSA website: https://srd.sassa.gov.za/
Remember, SASSA will never ask you to pay any money to update your details. Be cautious of anyone who makes such requests.
I hope this helps!